A b o u t   W e b C O R E   
    • Home Page
    • About Us
    • Our Vision Mission
    • Our Portfolio
   O u r   S e r v i c e s   
    • Domain Registration
    • Web Hosting Services
    • Web Development
    • Full Website Package
   C o n t a c t   U s   
    • Inquire Online
    • Contact Information
    • Online Application Form
   C u s t o m e r   S u p p o r t   
    • Online Helpdesk Support
    • Billing Information
    • Support F A Q (Windows)
    • Support F A Q (LINUX)
    • Software Downloads
   R e s e l l e r s   
    • Discount Reseller Package
    • Resellers Inquiry Form
    • Discount Signup Form







Best Viewed Under
800 x 600 Resolution

Copyright 2000 to 2003
WebCORE.net Inc.
FAQ Support for WebCORE.net Win2003 Servers
  • How can I access the control panel ?
    • In the Internet browser type http://yourdomainname:2100
  • What are the nameservers for the Windows2000 Servers ?
    • ns1.webcoreglobal.net
    • ns2.webcoreglobal.net
  • How can I preview my site before the domain name points to your servers?
    • Please go to http://66.206.10.2/USERNAME. Replace USERNAME with the main username for the site you wish to preview.
      Keep in mind that you can use the IP address of the site to use FTP to upload your files for both dedicated and shared IP sites, but publishing with FrontPage will not work for shared IP sites until the domain name points to the site.
  • Which ASP components are installed?
    • The following components are currently installed:
      • ASPUpload
      • ASPEmail
      • ASPMail
      • SMTPMail (free version)
      • AspHTTP
      • AspTear
      • Other components can be installed on a case-by-case basis. If you need a component installed, please open a trouble ticket with technical support, detailing your request. To expedite the request, please upload the component to one of your websites and provide a link to documentation on the component.
  • Are Java Servlet Pages supported?
    • No
  • Can I stream RealVideo/RealAudio/Windows Media from my website?
    • True streaming media is not supported, as it requires a separate server application in order to stream the media. However, through the proper use of RAM or ASX files, you can set your files to "stream" as they are being downloaded by the user. Please check Real's website or Microsoft's website for more information.
  • How do I set up my e-mail program to send and receive mail?
    • Example in Microsoft Outlook Express :
      • Go to the Tools menu and select "Accounts..." A new window will open up.
      • Click on the Add button, then select "Mail..." Another new window will open.
      • Enter the following information:
      • E-mail Address: username@domainname.com
      • Click on the Next button and enter the following information:
        • My incoming mail server is a: POP3 :server
        • Incoming mail (POP3, IMAP or HTTP) server: mail.yourdomainname.com
        • Outgoing mail (SMTP) server: mail.yourdomainname.com
      • Click on the Next button and enter the following information:
        • Account name: username@domainname.com
        • Password: Enter the password for the e-mail address.
      • Click on the Next button.
      • Click on the Finish button. The window will close.
      • On the previously opened window, select the account you just created.
      • Click on the Properties... button. A new window will open up.
      • Click on the Servers tab.
      • Enter the following information:
        • REGULAR CONNECTION
        • Check the box next to "My server requires authentication".
        • Click on the OK button.
      • Click on the OK button.
  • How do I set up a DSN? How do I write a database connection string?
    • DSN database connections are not allowed on the servers, due to the immense server load they cause and the problems they cause as well. We recommend using DSN-less connection strings, which are faster and take far fewer server resources.
    • Here are examples of database connection strings.
      • MICROSOFT ACCESS DATABASE CONNECTION STRING:
        "provider=Microsoft.Jet.OLEDB.4.0; data source= d:\accounts\LOGINUSERNAME\databaselocation.mdb"
      • SQL SERVER DATABASE CONNECTION STRING:
        "SERVER=SQLSERVERIP; DRIVER={SQL Server}; DATABASE=DATABASENAME; UID=USERNAME; pwd=PASSWORD; "
      • MYSQL DATABASE CONNECTION STRING:
        "SERVER=MYSQLIP;DRIVER={MySQL ODBC 3.51 Driver}; DATABASE=DATABASENAME; UID=USERNAME; pwd=PASSWORD; "
    • Be sure to replace the information highlighted in bold with the correct information for your site and database.
  • What is the SQL Server IP address for databases on the server?
    • The SQL Server IP address for your website accounts is 66.206.22.21. Use this IP address when creating connection strings and when connecting using Enterprise Manager and Query Analyzer.
  • What is the MySQL Server IP address for databases on the server?
    • The MySQL IP address for your website accounts is 66.206.18.255. Use this IP address when creating connection strings and when connecting using tools such as phpMyAdmin.
  • How do I change permissions?
    • The File Manager on the customer control panel is used for changing permissions as well. In the File Manager, browse to the directory containing the file or folder you wish to change permissions for, then click the icon next to the name of the file or folder. Permissions options will appear at the top of the page once it loads.
  • What if the FAQ did not support my question?