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FAQ Support for WebCORE.net Win2003 Servers
How can I access the control
panel ?
- In the Internet browser type
http://yourdomainname:2100
What are the nameservers
for the Windows2000 Servers ?
- ns1.webcoreglobal.net
- ns2.webcoreglobal.net
How can I preview my site
before the domain name points to your servers?
- Please go to http://66.206.10.2/USERNAME.
Replace USERNAME with the main username for the site you wish
to preview.
Keep in mind that you can use the IP address of the site to use
FTP to upload your files for both dedicated and shared IP sites,
but publishing with FrontPage will not work for shared IP sites
until the domain name points to the site.
Which ASP components are
installed?
- The following components are
currently installed:
- ASPUpload
- ASPEmail
- ASPMail
- SMTPMail (free version)
- AspHTTP
- AspTear
- Other components can be installed
on a case-by-case basis. If you need a component installed, please
open a trouble ticket with technical support, detailing your
request. To expedite the request, please upload the component
to one of your websites and provide a link to documentation on
the component.
Are Java Servlet Pages supported?
Can I stream RealVideo/RealAudio/Windows
Media from my website?
- True streaming media is not
supported, as it requires a separate server application in order
to stream the media. However, through the proper use of RAM or
ASX files, you can set your files to "stream" as they
are being downloaded by the user. Please check Real's website
or Microsoft's website for more information.
How do I set up my e-mail
program to send and receive mail?
- Example in Microsoft Outlook
Express :
- Go to the Tools menu and select
"Accounts..." A new window will open up.
- Click on the Add button, then
select "Mail..." Another new window will open.
- Enter the following information:
- E-mail Address: username@domainname.com
- Click on the Next button and
enter the following information:
- My incoming mail server is a:
POP3 :server
- Incoming mail (POP3, IMAP or
HTTP) server: mail.yourdomainname.com
- Outgoing mail (SMTP) server:
mail.yourdomainname.com
- Click on the Next button and
enter the following information:
- Account name: username@domainname.com
- Password: Enter the password
for the e-mail address.
- Click on the Next button.
- Click on the Finish button.
The window will close.
- On the previously opened window,
select the account you just created.
- Click on the Properties... button.
A new window will open up.
- Click on the Servers tab.
- Enter the following information:
- REGULAR CONNECTION
- Check the box next to "My
server requires authentication".
- Click on the OK button.
- Click on the OK button.
How do I set up a DSN? How
do I write a database connection string?
- DSN database connections are
not allowed on the servers, due to the immense server load they
cause and the problems they cause as well. We recommend using
DSN-less connection strings, which are faster and take far fewer
server resources.
- Here are examples of database
connection strings.
- MICROSOFT ACCESS DATABASE CONNECTION
STRING:
"provider=Microsoft.Jet.OLEDB.4.0; data source= d:\accounts\LOGINUSERNAME\databaselocation.mdb"
- SQL SERVER DATABASE CONNECTION
STRING:
"SERVER=SQLSERVERIP; DRIVER={SQL Server}; DATABASE=DATABASENAME; UID=USERNAME; pwd=PASSWORD; "
- MYSQL DATABASE CONNECTION STRING:
"SERVER=MYSQLIP;DRIVER={MySQL ODBC 3.51 Driver}; DATABASE=DATABASENAME; UID=USERNAME; pwd=PASSWORD; "
- Be sure to replace the information
highlighted in bold with the correct information for your site
and database.
What is the SQL Server IP
address for databases on the server?
- The SQL Server IP address for
your website accounts is 66.206.22.21. Use this IP address when
creating connection strings and when connecting using Enterprise
Manager and Query Analyzer.
What is the MySQL Server
IP address for databases on the server?
- The MySQL IP address for your
website accounts is 66.206.18.255. Use this IP address when creating
connection strings and when connecting using tools such as phpMyAdmin.
How do I change permissions?
- The File Manager on the customer
control panel is used for changing permissions as well. In the
File Manager, browse to the directory containing the file or
folder you wish to change permissions for, then click the icon
next to the name of the file or folder. Permissions options will
appear at the top of the page once it loads.
What if the FAQ did not support my question?
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